IVR Service Provider

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IVR Service Provider Community

While many hosted call centers are simply maintaining the status quo with traditional equipment and old strategies, inContact's IVR Service Provider solutions are helping hundreds of companies increase profitability across the globe.

Welcome to the IVR Service Provider Community

This online community was created to show business owners how to use interactive voice response to enable greater efficency and higher profits by using our IVR Service Provider. As the world's leader in hosted call center services, we have amassed valuable resources such as Hosted IVR, IVR Software, and IVR Phone Systems that can help call centers run more profitably and take the pain out of daily operations. Our hope is that by exploring these resources and learning about our products, you will discover new ways to drive profit and improve the customer experience.

inContact's award-winning IVR Service Provider Key Features:

  • Speech recognition
  • Drag-and-drop utility
  • Fast, easy deployment
  • Multiple self-service applications
  • Enables expanded reach
  • Increases customer satisfaction


Feature Articles

IVR Service Provider Apogee and Flint Energies Team to Create Mobile Billing Application
Today, more than 400 energy professionals attended the Connect 12 Conference in New Orleans to hear Apogee Interactive Business Development Executive Jon Scott and Flint Energies' Sr. V.P. Jimmy Autry share their recent success of combining Flint Energies' Interactive Voice Response (IVR) with Apogee's new Interactive Text Response (ITR).
IVR Service Providers are Transforming the Television Remote Control
How many of the multitude of buttons on your remote control do you actually use? For that matter, how many remote controls do you have in your house? For most of us, the television remote has grown more complex and more frustrating in recent years, and the devices seem to multiply.
inContact Reports First Quarter 2012 Financial Results
Provider of cloud contact center software and contact center agent optimization tools inContact, Inc. recently reported financial results for the first quarter ended March 31, 2012. Revenue Software segment revenue totaled $12.3 million for the first quarter, an increase of 32 percent from Q1 2011 and an increase of 12 percent from $11 million in Q4 2011. Telecom segment revenue for Q1 2012 was $13.4 million for the quarter, an increase of $1.4 million or 11 percent from $12.0 million in Q1 2011.
IVR Service Provider Adds Security to Mobile Devices
Provider of IVR service,Sensory,is adding security to mobile devices by introducing speaker verification for the company's TrulyHandsfree voice recognition and activation products.
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