IVR Service Provider

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IVR Service Provider Community

While many hosted call centers are simply maintaining the status quo with traditional equipment and old strategies, inContact's IVR Service Provider solutions are helping hundreds of companies increase profitability across the globe.

Welcome to the IVR Service Provider Community

This online community was created to show business owners how to use interactive voice response to enable greater efficency and higher profits by using our IVR Service Provider. As the world's leader in hosted call center services, we have amassed valuable resources such as Hosted IVR, IVR Software, and IVR Phone Systems that can help call centers run more profitably and take the pain out of daily operations. Our hope is that by exploring these resources and learning about our products, you will discover new ways to drive profit and improve the customer experience.

inContact's award-winning IVR Service Provider Key Features:

  • Speech recognition
  • Drag-and-drop utility
  • Fast, easy deployment
  • Multiple self-service applications
  • Enables expanded reach
  • Increases customer satisfaction


Feature Articles

High Courts in India Skip Court Reporters in Favor of IVR Technology
What most of us know about court reporting we probably learned from movies and reruns of "Law & Order." In these shows, a person sits near the judge and uses a mysterious machine to take down all that's said during the proceedings. It's a familiar image that's decades old, but in some parts of the world, it's starting to change, thanks to technology.
IVR Service Providers to Offer New Voice Call-Back Solution
IVR service provider companies play significant role in improving customer interaction in call centers. IVR service not only helps call centers serve their clients better but also improve the efficiency of call centers by minimizing agents' talk time.
IVR Service Provider Apogee and Flint Energies Team to Create Mobile Billing Application
Today, more than 400 energy professionals attended the Connect 12 Conference in New Orleans to hear Apogee Interactive Business Development Executive Jon Scott and Flint Energies' Sr. V.P. Jimmy Autry share their recent success of combining Flint Energies' Interactive Voice Response (IVR) with Apogee's new Interactive Text Response (ITR).
IVR Service Providers are Transforming the Television Remote Control
How many of the multitude of buttons on your remote control do you actually use? For that matter, how many remote controls do you have in your house? For most of us, the television remote has grown more complex and more frustrating in recent years, and the devices seem to multiply.
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