nVoq and Mi-Co Offer Voice-Enabled Mobile Forms to Healthcare IndustryDecember 03, 2012
When Apple’s (News nVoq Incorporated, a provider of Web-based solutions using voice recognition to speed workflow, has entered an agreement with Mi-Corporation (Mi-Co (News - Alert)), a mobile forms software company. With their reseller networks, nVoq and Mi-Co, the companies will deliver voice-enabled versions of templates for the home health and long-term care industries like OASIS or MDS. Additionally, the companies will develop voice-enabled e-Forms for other healthcare settings. "For those organizations seeking to improve compliance and reduce the burden of data entry for nurses in particular, the combination of Mi-Co's Mi-Forms coupled with nVoq's SayIt affordable voice engine provides a unique value proposition," said Charles Corfield, CEO and founder of nVoq, in a statement. “Together, we can create a streamlined workflow that greatly minimizes the amount of manual effort needed to complete forms like OASIS.” Having been endorsed by the American Hospital Association for speech recognition, SayIt is Web-based speech recognition software that uses Microsoft (News “Nurses can use voice or an automated pen to enter data directly into a template at the point of care,” continued Corfield. “That same data is then available for quality review and submission for reimbursement within seconds.” These days, organizations that rely on these voice-enabled mobile forms for reimbursement need quick, accurate turnaround. "The ability to make a real impact on caregiver productivity and morale is exciting for us," said Greg Clary, CEO and co-founder of Mi-Co. “Using SayIt, we not only automate the form itself, but can use voice to script the flow of responses so less time is needed to complete each page. Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO Miami 2013, Jan 29- Feb. 1 in Miami, Florida. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.Edited by Rachel Ramsey ResourcesVisit our call center industry resource library and learn how to optimize your contact center for maximum profitability. Find these resources and more at incontact.com LEARN MORE
››
Featured Resource3-Minute inContact Tour
Transform your customer care. Watch our product and company overview. Featured Whitepapers2013 Executive Priorities Report
Business Growth through Customer Experience Strategic and Operational Investment Trends and Opportunities. 2012 North American Cloud Contact Center Solutions
Company of the Year Award
Frost & Sullivan has over fifty years of experience as a global research organization. Choosing the Right Cloud
Contact Center Solution
Competing in today's complex marketplace requires enterprises to adapt to an environment where the frame and basis of competition are constantly shifting. Popular ArticlesRelated content you may also be interested in… |
Follow Us On: