IVR Service Providers Collaborate to Drive Adoption of Electronic Health Record Solutions
October 18, 2012
IVR service providers Cerner and Nuance Communications (News - Alert) have expanded their association to accelerate the adoption of smarter healthcare solutions for clinicians worldwide. Under this partnership, Cerner will integrate Nuance's cloud-based medical voice recognition with its full portfolio of mobile EHR solutions including the recently announced PowerChart Touch, a mobile, cloud-based solution that is part of the Millennium+ portfolio. PowerChart Touch provides a true native application experience across an array of platforms.
Nuance's 360 | SpeechAnywhere medical voice recognition solution is embedded within PowerChart Touch and offered as a cloud solution. Together, Cerner (News - Alert) and Nuance solutions will help simplify the large scale deployment of these integrated technologies, while also reducing the overall cost of ownership for customers.
The expanded partnership allows physicians leverage the power of voice and mobile technologies to improve workflow and reap the benefits of electronic health records. They can now capture more complete patient notes, navigate applications and search for information while on-the-go - simply by using their voice.
Another outcome of the partnership between the IVR service providers is the integration of Nuance's radiology reporting suite, PowerScribe 360, with Cerner's RadNet Radiology Information System (RIS). The solution allows radiologists to dictate, in real-time, reports that are integrated directly and instantly with the patient record.
“The expansion of our partnership with Nuance, a company that offers voice and clinical understanding solutions used by 450,000 clinicians worldwide, exemplifies our commitment to provide state-of-the-art solutions to customers across the globe," said Don Bisbee, senior vice president of DeviceWorks at Cerner, in a statement.
"By incorporating Nuance's voice recognition capabilities into our core clinical applications including our latest mobile solution, PowerChart Touch, we are able to provide the healthcare industry with a simple, fast method of capturing complex medical information within the patient record at the point-of-care," Bisbee added.
“Cerner's solutions are enabling clinicians to experience a fully functional EHR - anytime and anywhere - and voice is playing an important role in making this a reality," said Janet Dillione, executive vice president and general manager of Nuance Healthcare.
Dillione further said the intuitive, voice-enabled technologies with deep Cerner integration will spur further industry innovation, improve the clinician experience and help focus efforts on the core mission - providing quality patient care.
Edited by Amanda Ciccatelli
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