IVR Service Provider Adds Security to Mobile Devices
May 07, 2012
Provider of IVR service, Sensory, is adding security to mobile devices by introducing speaker verification for the company's TrulyHandsfree voice recognition and activation products.
This sophisticated technology allows a voice wake-up word to be spoken that both activates the device and verifies the user's identity all in a single command.
Sensory's solution uses voice biometrics and analysis to authenticate a specific individual as the text-dependent speaker verification technology creates a unique voiceprint for users.
A combination of voice activation and speaker verification allows the right mobile devices users to access voice control functions.
Also, this combination provides consumers with hands free control of their mobile devices and free them from worrying about another person's voice triggering their device to gain control or data.
“Mobile devices still require tactile interactions before users can enable voice recognition and voice control functions,” said Todd Mozer, CEO of Sensory. “Combining voice activation and speaker verification enables mobile devices to be easier, more secure, safer, and more convenient to use and access information.”
Thanks to Sensory's speaker verification solution, users can access their device with just their voice. All they have to do is to speak a predetermined verification and/or wake-up phrase preset by the mobile manufacturer and activated by the user.
"Using a unique phrase both for user authentication and as a wake-up word makes a lot of sense from the wireless subscriber's perspective," said Dan Miller (News - Alert), sr. analyst at Opus Research. "Rapid, effortless authentication should be a boon to secure mobile search, shopping, banking and protection of personal data on mobile devices."
Sensory was in news earlier this year when it partnered with Tensilica (News - Alert) to bring Sensory's TrulyHandsfree Voice Control to Tensilica's HiFi Audio DSPs (digital signal processors) for SOC (system-on-chip) designs.
Edited by Amanda Ciccatelli
3-Minute inContact Tour
Transform your customer care. Watch our product and company overview.
Business Growth through Customer Experience Strategic and Operational Investment Trends and Opportunities.
Frost & Sullivan has over fifty years of experience as a global research organization.
Competing in today's complex marketplace requires enterprises to adapt to an environment where the frame and basis of competition are constantly shifting.
Related content you may also be interested in…